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The benefits and downsides of condominium administratorsAs the size of the block increases, the proportion of dissatisfied respondents also increased. File photo: Shutterstock.com

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Last March, I conducted a survey to assess the extent of satisfaction with the services offered by condominium administrators. I received 247 valid responses from owners of flats in blocks of more than three apartments, of which 60% were from women and 40% from men. About 16% of the respondents were 35 years of age or younger, 63% were aged between 36 and 64 and the remaining 21% were over 65 years old.  About 12% of the respondents had secondary level education, while about 33% had post-secondary level education. The remaining 55% of the respondents stated that they are in the process of completing or have completed a course at tertiary level. The respondents hailed from various towns and villages in Malta and Gozo. A large proportion, amounting to 42%, hailed from Sliema/St Julian’s area and nearby localities, 19% from Marsascala, 7% from Gozo and the remaining 31% in other localities in the northern, central and southern areas of Malta, with a relatively high proportion in St Paul’s Bay and nearby localities. About 31% of the blocks were of nine apartments or less, 61% between 10 and 20 apartments and 8% were of more than 20 apartments. In response as to what type of...


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