Melita billing When the internet/cable TV providers announced the introduction of an extra monthly charge for customers who do not pay their bills through direct debit, many voiced concern and disagreement. Understandably, from a business perspective this method has multiple advantages. The system improves cash flow through the prompt payment on the due date and reduces chasing overdue payments which incurs costs. Direct debit reduces the pressure on the service providers’ outlets created by customers who opt to settle invoices in person. It also curtails the commissions due to subagents. Handling revenue in cash and depositing cheques is cumbersome, involves risks and delays even when customers are punctual on their payments. On July 7, my wife and I called at the Melita Limited branch at Tarxien to get a temporary three-month cable TV service for our summer residence, something we did before. We opted to pay cash in advance for the three months but were informed that unless we opted for the direct debit system (monthly) we would be charged extra. This is most illogical and unfair. I simply believe this is a crass example of narrow-mindedness, excuse my impertinence. The Melita...