Holidays are expected to be fun, memorable and relaxing. Through holidays, we escape our daily routines and stress for a short while. But to fully enjoy our holidays, they must be trouble-free. Unfortunately, problems do occur, and the best way to avoid them ruining our holiday is to know our consumer rights beforehand. How we deal with problems may, in fact, determine whether our holiday is ruined. Knowing our legal rights and the type of remedies we are entitled to request from our suppliers or holiday organisers will give us the required self-confidence to complain and claim these remedies without unnecessary delays. Essentially there are two types of holidays that we consumers can opt to purchase. We can either choose to plan our own holiday and directly book all the travel services we require from different suppliers or opt to purchase our holiday through a travel agency. If we opt to self-book our travel services, such as flights, accommodation, car rental, excursions, and so on, it is important that we keep all the documentation related to the bookings we make. These documents will be required as proof if something goes wrong during our holiday. For instance, if the hotel...