The CEO of Arriva Malta, Richard Hall, said today that his company was committed to improving punctuality and reliability, but it did not see a need to raise the number of buses to do so.
"We are starting to deliver, we have a number of action plans, we have addressed a number of service groups already, we are addressing another service group, the 70s as explained in a statement yesterday, it is about delivery. We are not increasing the number of buses because the number of buses we operate is absolutely correct in terms of the contract with Transport Malta. What we have to do is to improve reliability and that is about working in partnership with TM, the government, the police, about getting all these things right, about us getting our times right. We want to deliver a sustainable and strong service for the Maltese islands," Mr Hall said. "We want Malta to be recognised as a class leading provider in public transportation."
Speaking on TVAM, he said the company's main problems were punctuality, reliability and image, all of which were being addressed.
Arriva, he said, wanted to address its problems in a way which was sustainable and lasting for the term of its contract and...
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