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Mental health online chat service launched as people deal with 'new normality'

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Have you ever felt that there is no point in getting out of bed? Do you struggle to understand your own feelings? Do you, at times, feel like you have no one to talk to? Richmond Malta has just launched an online chat service, available 24/7, where you can talk to someone on your phone, tablet or computer about these thoughts.  This confidential service will be especially useful for those who feel they do not have enough privacy - whether at home, on the bus or in a crowded place - to call 1770, the number that offers a similar round-the-clock mental wellbeing service. The service, launched on Wednesday in collaboration with telecommunications service EPIC, is called OLLI (1770 inverted). How does it work? It works similar to a social media or customer service chat, but is completely confidential. "Your IP address will not be traced unless you provide your consent, or the professionals at the other end of the chat are 100% sure that you are in danger," Richmond Malta’s CEO, Stephania Dimech Sant, assured Times of Malta on Wednesday. The service can be accessed by typing olli.chat in your browser or clicking here, where one will be met with the words "It's ok not to feel ok". By...


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